Auto Motion, a used car dealership in Chatham, Ontario, sought to reduce payment processing costs and modernize its outdated system. After switching to AckrooPAY, they improved efficiency and saved 50% on transaction fees, driving significant cost savings and customer satisfaction.
7+
years using Ackroo loyalty
$42k
loyalty redeemed
4.7k
transactions processed
Company Description
Auto Motion is a used car dealership in Chatham, Ontario. They were looking for ways to save money within the dealership, when Ackroo came to them with a solution.
Headquarters: Chatham, ON
Founded: 1999
Industry: Automotive
Locations: 1
Employees: 25
Our previous payment machine was out of date, slow, and sometimes glitched. It was also a bit more confusing with codes and such to bring up what we needed.
Chantelle Ovecka
Operations Manager
The Challenge
Auto Motion has been with Ackroo since 2017. The used car dealership uses Ackroo’s gift and loyalty platform and to-date has over 1,200 registered users.
In the winter of 2023, the dealership began looking for ways to reduce costs. For their payment processing services, Auto Motion was using Desjardins and decided it was time to shop around. They were also looking for a more modernized payment process as their previous machines were out of date.
The Solution
Auto Motion was approached by a member of Ackroo who specializes in AckrooPAY. They had offered to do a cost analysis by using three of the dealership’s monthly merchant processing statements.
“We were open minded and willing to see where, if possible, we could save money. We were not disappointed!” said Chantelle, regarding the analysis.
They discovered that by switching to AckrooPAY, Auto Motion could save 50% on all transaction fees and save over $400 a month.
Happy with the results of the analysis, Auto Motion gave the green light to switch to AckrooPAY.
The Impact
Auto Motion is saving 50% on all transaction fees.
Their new payment process has been simplified and streamlined for both the staff and customers.
The new payment hardware is quicker, more modern, and easier to use. "The new [payment] machines are simplified and comfortable - it strongly resembles a smartphone!” says Chantelle.
By switching to AckrooPAY, Auto Motion saves 50% on all transaction fees plus over $400 a month.
