ADVANCED CUSTOMER ENGAGEMENT

    Drive Customer Loyalty

     

    Our Advanced Customer Engagement solution builds connections with customers through loyalty reward programs, driving repeat business for automotive, marine, RV, and powersports sectors.
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    Attract. Engage. Retain. Grow.

    Our solution simplifies customer engagement with loyalty rewards, discounts, and more, enticing your customers to return repeatedly. Easily connect with loyalty members with our mobile app to send personalized text messages, and promotions, all while tracking everything in real-time.

    Gift, Promo & Loyalty

    Create connections with your customers and boost sales. Personalized rewards retain and expand your customer base.

    Mobile App

    Essential for modernizing and enhancing your customer experience. Choose between: standard or custom.

    Marketing Materials

    Stand out with car toppers, bold banners, window clings, fun brochures, and more for your gift and rewards program!

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    Supercharge Your Customer Connections

    Transform your business with a loyalty program that makes a real impact:

    • Personalized Support: Your dedicated client success manager will guide you to success

    • Instant Insights: Real-time stats and reporting to fine-tune your program and gather insights into your customers behaviours

    • Engaging Communication: Connect with customers through email, text, push notifications, and simple text-to-enroll options

    Create meaningful connections with your customers and watch your business thrive.

    Ready to take the next step? Let’s make it happen!

    Why Does Loyalty Matter to Your Business?

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    79%

    say that loyalty programs make them more likely to visit a business.
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    73%

    of people are more likely to recommend a business with a good rewards program.
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    66%

    are willing to increase what they spend to maximize rewards.
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    Your Business, All the Time

    Meet Our Mobile App

    Give your customers the gift of convenience. With the mobile app, customers can:

    View their gift card and loyalty balances anywhere, anytime

    Earn & redeem with quick app-scanning ability or pin-entry

    Add and remove cards and transfer funds between accounts

    View store locations and hours of operation.

    You can automatically reward customers for signing up for the app, direct traffic to a website, and access real-time reporting about mobile app users. The sky’s the limit!

    What can the program do for you?

    Explore just some of the features. 
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    Automotive-Focused Virtual Terminal

    Grabs all automotive-pertinent details like RO, DMS #, etc. for easy access to manage your program.
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    Promotional Currency

    Send triggered or time-based offers to drive actions and engagement.
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    Advanced Rewards Rules Engine

    Currency & unit-based rewards system for single or multi-locations.
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    Advanced Reporting

    Custom reports sent to designated email addresses at designated times.
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    Location Display

    Showcases your store locations and operating hours to enhance customer accessibility.
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    DMS Integration

    Ability to link DMS information to Ackroo for accuracy and marketing.
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    Analytics Dashboard

    Real-time, easy-to-view data on all liabilities and transactional information.
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    Self-Serve Controls

    Add or remove users, change settings, void and reverse transactions & more.
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    Marketing Campaigns

    Pre-set and modify rewards schemes based on your needs/demands.
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    Attract More Customers With Promotions

    Boost engagement and sales with these powerful features:

    • Targeted Incentives: Send promo cards and welcome bonuses to attract and reward customers. Re-engage lapsed users with special offers and timed promotions.

    • Referral Rewards: Encourage customers to refer friends with a $100 bonus for each successful referral.

    • Customer Insights: Use post-visit surveys to gather feedback and enhance your service.

    Ready to transform your promotions? Get started today and see the difference!

    Launching your gift, promo & loyalty program is easy.

     

    With a team of industry experts by your side, you'll receive invaluable guidance and insights to quickly implement your program.

     

    Client Success Manager

    When partnering with Ackroo, we assign you a seasoned professional who's there to work with you side-by-side. From promotions to communications, they've got your back every step of the way. Let's make success happen together!

    Integration

    Our team ensures a smooth transition with no extra software or hardware needed. We integrate directly through your existing POS system, making the process hassle-free.

    Onboarding

    Smooth sailing through program onboarding is guaranteed with your Client Success Manager leading the way. Working hand-in-hand with your current partners and programs, our focus is on minimizing disruptions and getting your program up and running quickly and efficiently.

    Marketing Materials

    From gift cards to key tags, window stickers to table toppers, we've got your marketing materials covered. We support you through every step - from the design process to delivery.

    Automotive DMS Integrated Partners

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    FAQs

    Why Ackroo's Advanced Customer Engagement solution?

    We are specialists in the Automotive loyalty industry. We provide competitive pricing and customized marketing programs to suit your dealership’s needs. We are a product-first services company and are continuing to expand our breadth of offering across all things loyalty marketing, gift cards, and payments.

    Can I still use your program if you're not integrated with my DMS?

    Yes. We have options for those who are not integrated. One of our automotive experts can walk you through the process.

    Who are you integrated with?

    We are currently integrated with the following, and growing: CDK Global; PBS; Serti; Costar; Many via Authenticom including Reynold & Reynolds, Quorum and more; First Data/ Fiserv/ Clover; Global Payments; Elavon/Poynt; Chase Paymentech.

    What types of marketing materials are available?

    We offer a variety of marketing materials, including vinyl banners, tent car toppers, and three-sided table toppers. Additionally, we provide posters, window clings, and mirror hangers. For more personalized options, we have brochures, member cards, member key tags, and gift cards available.

    Can I transfer my existing gift card program to Ackroo?

    Absolutely! If you have an active gift card program, Ackroo makes migration easy by transferring all your existing information to our platform.

    Ready to level up your business?

    Let us help.