Join Our Team

Ackroo is on the lookout for results-driven superstars to grow our team.

Living the Ackroo Life

Where Every Day We Show Up, Share, and Thrive Together

 

At Ackroo, we're guided by shared values rooted in our vision: to simplify, consolidate, and improve the merchant marketing and payments landscape. These values shape our decisions, empowering us to support merchants of all sizes, and each other along the way. 

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Passionately Competitive

Driven by a relentless pursuit of excellence, passionately competitive individuals thrive on challenges and continuously push boundaries to achieve their goals, fueled by a deep passion for success.

Accountable

Taking ownership of one's actions, accountable individuals accept responsibility for their decisions and outcomes, holding themselves to high standards of integrity and reliability.

Team Player

Collaborative and supportive, team players prioritize collective success over personal gain, contributing their skills and expertise to achieve shared objectives and foster a positive team environment.

Coachable

Open to feedback and eager to learn, coachable individuals actively seek guidance and mentorship, leveraging opportunities for growth and development to continually improve and excel.

Problem Solver

Resourceful and innovative, problem solvers tackle challenges with creativity and analytical thinking, proactively identifying solutions and driving progress towards goals.

Candid & Transparent

Communicating openly and honestly, candid and transparent individuals foster trust and clarity in relationships and organizations, valuing authenticity and straightforwardness in all interactions.

Adaptable

Embracing change with flexibility and resilience, adaptable individuals thrive in dynamic environments, adjusting their approach and mindset to effectively navigate challenges and seize opportunities.

Why Work With Us

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Full Benefits

Your health matters to us! We offer benefits for dental, health, and more, from day one.

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Innovation Week

Once a year we get together to focus on building innovation and do projects that are not a part of our regular operating plan.

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Creative Freedom

We appreciate creativity and nourish a healthy and respectful work environment.

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Time Off

We believe in work-life balance so all employees get 3 weeks’ vacation plus 3 days off at Christmas.

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Stock Options

We believe everyone should have skin in the game so everyone can be an owner.

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Snack Shack

We not only have a virtual “snack shack” to demo our product to our customers, we actually have a real one at the office.


Shaping the Future

Ackroo is shaping the future of gift card, loyalty rewards and payment solutions with our innovative services. As a market leader renowned for our simplified and consolidated approach, we're expanding our team and seeking results-driven individuals. We're on the lookout for problem solvers, strategic thinkers, and those eager to make a difference in our dynamic company.

Director of Operations

Reporting to the head of Operations this senior manager will be responsible for re-defining, implementing and executing an effective tactical operational strategy to onboard, support, train, retain, cross-sell and expand our merchant portfolios.

Location:Stoney Creek | Hybrid
Type:Full-time

Senior Software Developer/Team Lead

Reporting to the head of Engineering, the Senior Software Developer will be responsible for collaborating with their team, creating a seamless software experience for our clients, and contributing to the improvement of our products and processes. 

Location:Stoney Creek | Hybrid
Type:Full-time

Client Success Manager

Reporting to the VP of Sales, the Client Success Manager will support Ackroo's clients in a specified territory. You will join a dynamic, fast-paced team with opportunities for growth. You should be self-motivated, energetic, and have a passion for Sales, Account Management & Customer Service.

Location:Stoney Creek | Hybrid
Type:Full-time

Onboarding & Support Specialist

Reporting to the Director of Operations, the technically skilled Support Specialist will be working in a multifaceted role, which requires abilities in customer service and support, product documentation, onboarding and training, and sales.

Location:Stoney Creek | Hybrid
Type:Full-time

Business Development Manager

Reporting to the VP of Sales, the Business Development Manager will focus on selling our gift, loyalty and payment processing products. This role will come with a defined territory and uncapped opportunities for success. 

Location:Stoney Creek | Hybrid
Type:Full-time

Ready to take the next step in your career journey?

Join our team!